Please note that our order processing times are separate from the shipping times. 

All orders are processed within 3 business days (excluding weekends and holidays) after receiving your order confirmation email or in advance of deliveries scheduled for a future date. You will receive another notification when your order has shipped. 

We may experience potential delays due to a high volume of orders or issues outside of our control including natural disasters, pandemic-related challenges or other events.

INTERNATIONAL SHIPPING

At this time, we only ship within the United States. We look forward to extending this to other international countries and territories in the future.

HOW DO I CHECK THE STATUS OF MY ORDER?

When your order has shipped, you will receive an email notification from us. If you have any questions or issues, please reach out to us at help@re-treat.me.

REFUNDS, RETURNS, AND EXCHANGES

Returns are accepted for non-consumable products up to 30 days after receiving and consumable products on a case-by-case basis. If you have any further questions, please don’t hesitate to contact us at help@re-treat.me.